House Rules

Smoking Policy

Smoking is strictly prohibited inside the condo.  Guests found to be smoking will be asked to leave and may be subject to additional fees for additional housekeeping and/or guest rebookings.

Pet Policy

Unfortunately, the Shadow Run Homeowners Association rules forbid guests from having pets so we must honor that policy.  Because Colorado weather can change drastically, pets may not be left in your car for any amount of time–even on cool days.  If you would like to bring your pet, please check out Peace Love Petcare for boarding options.

Access Policy

Check-in time is 4 pm.  Check-out time is 10 am.  If you need an earlier check-in or later check-out, please contact us and we will do our best to accommodate you.  Please do not access the condo outside of these times to avoid conflicts with housekeeping, other guests, or security.  The condo is monitored via cameras outside the hours of guest stays and will send automatic notices on unexpected entries.  These cameras are not monitored during guest stays.

During your stay, there will be no access made by any of our staff unless you explicitly request it (e.g. if you request maintenance to fix something).

Equipment Policy

We ask that all skis, snowboards, bikes, hockey gear, etc. be stored in the outside closet opposite the front door.  Your condo key can be used to lock this space.  We also provide plastic boot trays inside the condo for your boots.

Noise Policy

There are no official quiet hours at Shadow Run but we ask that you try to keep noise levels at a minimum during the nighttime hours of 10 pm to 7 am.